Bookings

Appointments
Bookings can be made online, by email or by telephone. Payment can be accepted online or in cash when you arrive for your appointment.

Please note that mobile visits require a 50% deposit to be paid (in cash or via PayPal) at the time of booking. The balance is due after your therapist arrives at your premises and before your treatment begins.

Teenagers and Children under the age of 16 must be accompanied by a responsible adult.

Consultations
I always carry out a thorough consultation on new clients to assess the appropriateness of the treatment.  If you've not seen me for a while - this will need to be repeated in order to ensure your records are uptodate.  Your information is kept securely and confidentially. The consultation can be carried out on the phone prior to your appointment or during the first 10-15 minutes of your allocated appointment.

Confirmations
Once you have made your booking (and paid your deposit if applicable), I will telephone you to discuss your requirements and ensure the appropriateness of your chosen therapy. This is to ensure your safety and comfort and to maximise your well-being.

Once you're happy, I will send you an email confirmation providing details of your chosen therapy, date, time and location along with directions to the venue and any parking arrangements.

Cancellations & Amendments
I kindly request that you give me a minimum 48 hours notice of any cancellations or amendments. If you cancel outside of this period i.e. less than 48 hours before your confirmed appointment, your booking deposit will become non-refundable.

Cancellations should be made by telephone or by emailing almocado@gmail.com.

If, due to extenuating circumstances, I am not able to carry out your treatment, I reserve the right to transfer the booking to a mutually agreeable alternative date. In the unlikely event that we cannot agree on an alternative date your appointment will be cancelled and any monies paid will be refunded in full.

General Etiquette

• Please arrive promptly for your appointment as treatment time will be shortened if you arrive late but the full charge will still apply.
• Please avoid alcohol and recreational substances before your appointment as I reserve the right to refuse to treat any client who appears intoxicated or under the influence of the illegal drugs.
• I am a professional therapist and take holistic well-being seriously, any sexual or physical threats or abuse will be reported to the authorities. 
• Male clients should wear close fitting boxers or briefs unless the hamstrings and quadriceps are to be excluded from treatment.
• Don't worry - I won't ask you to get naked, your knickers/briefs will remain in place and you will be covered by sheets/towels throughout treatment. Your modesty will be preserved at all times as only the area I am working on will be exposed at any given time.

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Aromatherapy. Reflexology. Functional Massage. Wellbeing & Natural Stress Management Services.
"Feel Better. Be WELL"


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